STEP 1 Listen to Our Customers
Our "suggestion-based engineering" solution service starts from listening to our customers. By doing business proactively with our customers from the product planning and development process of their equipment, we obtain and input information indispensable to offer suggestions on wire and cable products truly suited to the customers.
We direct all our attention to listening and understanding the customer's requests, actively asking about any questions or uncertainties, gathering all the necessary information without missing anything.
STEP 2 Know Features of Products & Equipment
Our Professional Wireists are equipped with extensive and profound knowledge through daily diligent research. Based on the knowledge and information provided from the customer, we can pick up the best wires and cables for your equipment.
We analyze thoroughly by cross-referencing the collected information with knowledge of electrical wires and cables, sometimes consulting with supervisors and colleagues.
STEP 3 Offer Optimal Products
DID is an independent trading company and thus can choose suppliers without restriction. We are currently doing business with more than 200 suppliers. The wide product range enables us to offer optimal wires and cables to our customers.
We confidently bring the optimal products to the customers. Naturally, we are diligent about balancing price and delivery time.